loaded Terms and Conditions — Know the Rules Before You Play

By accessing or using the loaded platform at loaded.best, you agree to be bound by these Terms and Conditions in full. These terms apply to all visitors, registered users, and anyone who places a bet or uses any feature of the platform. If you do not agree with any part of these terms, you must stop using the platform immediately and refrain from creating an account. loaded reserves the right to update or amend these Terms and Conditions at any time without prior notice, and continued use of the platform after any changes constitutes your acceptance of the revised terms. It is your responsibility to check this page regularly for updates. These terms are governed by and construed in accordance with applicable Philippine law.

You must be at least 21 years of age to register an account and use the loaded platform, in accordance with Philippine gaming regulations. By registering, you confirm that you are of legal age and that all information you provide during sign-up is accurate, complete, and up to date. Each person may hold only one account — duplicate accounts are strictly prohibited and may result in suspension or permanent closure of all associated accounts. loaded reserves the right to request identity verification documents at any time to confirm your eligibility. Accounts found to belong to individuals who are underage, self-excluded, or otherwise ineligible will be closed immediately and any funds may be forfeited in accordance with applicable rules. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

All deposits and withdrawals on loaded are processed in Philippine pesos (PHP) and must be made through the payment methods listed on the Deposit page, which currently include GCash, Maya, and local bank transfer. Minimum and maximum deposit and withdrawal amounts are displayed on the Deposit page and may be updated from time to time. loaded does not accept deposits from third-party accounts — the payment method you use must be registered in your own name. Withdrawal requests are processed within the timeframes stated on the Deposit page, and loaded reserves the right to carry out additional verification checks before releasing any withdrawal. Any fees charged by your payment provider are your own responsibility and are not covered by loaded. Deposits that cannot be matched to a verified account may be returned to the sender, minus any applicable processing costs. If you believe there has been an error with a transaction, contact the support team at [email protected] as soon as possible.

All bets placed on loaded are subject to the specific rules applicable to the sport, event, or game type selected. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player. loaded reserves the right to void any bet that has been placed on an event where the outcome was already known at the time of placement, or where a technical error resulted in incorrect odds being displayed. Maximum bet limits apply across all markets and may vary depending on the event, sport, or game category — these limits are displayed at the time of bet placement. Winnings are credited to your account balance after the relevant event has been settled and verified. In the event of a dispute regarding the settlement of a bet, the decision of loaded shall be final. Players are encouraged to review the FAQ page for detailed explanations of specific betting rules and settlement procedures.

All bonuses and promotional offers available on loaded are subject to specific terms and conditions that are published alongside each offer on the Promotions page. Bonuses are intended for personal use only and may not be transferred, sold, or exchanged for cash unless the applicable wagering requirements have been met in full. loaded reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Any attempt to abuse a promotion — including but not limited to creating multiple accounts, using automated software, or colluding with other players — will result in the cancellation of the bonus and may lead to account suspension. Bonus funds and any winnings derived from them will be forfeited if the associated terms are found to have been violated. Players are responsible for reading and understanding the terms of each promotion before opting in. If you have questions about a specific offer, the FAQ page provides further guidance.

loaded is committed to promoting safe and responsible gaming for all players in the Philippines. The platform provides tools and resources to help you stay in control of your gaming activity, including guidance on setting personal limits and recognising signs of problematic play. All players are strongly encouraged to read the Responsible Gaming page before they begin playing. loaded operates a self-exclusion programme — if you wish to restrict your access to the platform, please contact [email protected] and your request will be processed promptly. The platform is strictly for adults aged 21 and above, and loaded takes all reasonable steps to prevent underage access. If you feel that your gaming is becoming a concern for you or someone you know, please seek help through the resources listed on the Responsible Gaming page. loaded does not accept any liability for losses incurred by players who continue to play despite having requested self-exclusion or account closure.

loaded collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy. loaded will never sell your personal data to third parties for marketing purposes. Your data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform. You have the right to request access to the personal data held about you, and to request corrections where that data is inaccurate. All data is stored securely and in compliance with applicable Philippine data protection regulations. For any privacy-related queries, contact [email protected].

The following activities are strictly prohibited on the loaded platform and may result in immediate account suspension, permanent closure, and forfeiture of funds: creating more than one account per person; using automated bots, scripts, or software to place bets or interact with the platform; engaging in match-fixing, collusion, or any form of fraudulent activity; attempting to exploit technical errors or glitches in the platform for financial gain; using the platform for money laundering or any other illegal financial activity; and providing false or misleading information during registration or verification. loaded actively monitors accounts for suspicious behaviour and cooperates fully with law enforcement and regulatory authorities where required. Any funds associated with prohibited activity may be withheld pending investigation. Players who become aware of any suspicious activity on the platform are encouraged to report it to [email protected] immediately.

loaded provides the platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability or error-free operation of the platform. To the fullest extent permitted by applicable law, loaded shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical failures, delays in bet settlement, or errors in odds display that are corrected before settlement. loaded is not responsible for any losses incurred as a result of your failure to comply with these Terms and Conditions. The platform's total liability to any player in connection with any single event or series of related events shall not exceed the amount deposited by that player in the relevant transaction. Nothing in these terms limits loaded's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.

You may close your loaded account at any time by contacting [email protected]. Upon closure, any remaining balance in your account will be returned to you via your registered payment method, provided that all applicable verification requirements have been met and no outstanding investigations are pending. loaded reserves the right to suspend or permanently close any account at its sole discretion, including where a breach of these Terms and Conditions is suspected or confirmed. In cases of account closure due to a breach, any bonus funds and associated winnings may be forfeited. If your account is closed by loaded for reasons unrelated to a breach, your real-money balance will be returned in full. Players who have self-excluded may not request account reopening during the self-exclusion period. For any questions about account closure, visit the FAQ page or contact the support team directly.

If you have any questions about these Terms and Conditions, or if you need clarification on any specific clause, please reach out to the loaded support team at [email protected]. Our team is available to assist players across the Philippines and will respond to all queries as promptly as possible. For general platform questions, the FAQ page covers the most common topics in detail. If you wish to raise a formal complaint, please submit it in writing to [email protected] with as much detail as possible, and loaded will acknowledge and investigate your complaint in accordance with its internal complaints procedure. These Terms and Conditions, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and loaded with respect to your use of the platform.